In a joint statement with Nottingham City Council, Mellors Group said: “Plans were in place to control access to help manage the number of people entering the site at any one time and to continually monitor this throughout Saturday.
“However, numbers were too large to implement these effectively.”
Some of the UK’s biggest Christmas markets have been cancelled this year, including Bath, Belfast, Birmingham, Edinburgh, Liverpool and Manchester.
Other Christmas markets have also been cancelled in Leeds, Exeter, Lincoln, Gloucester, Durham, Derby, Chester, Oxford, Rochester, Southampton and Stratford-upon-Avon, among many others.